Dear Sir or Madam,
a. Under these circumstances, I believe I am entitled to either a replacement of the product or a complete refund in accordance with your company’s warranty policy.
b. I would appreciate it if this matter could be dealt with promptly, as the faulty device has seriously disrupted my work schedule.
c. I am writing to express my dissatisfaction with a printer that I ordered from your online store and received three days ago.
d. Not only did the printer fail to connect properly to my computer, but it also repeatedly displayed error messages during operation.
e. Furthermore, despite being advertised as a brand-new product, the package appeared to have been previously opened upon delivery.
Yours faithfully,
Andrew Wilson
Dear Sir or Madam,
a. Under these circumstances, I believe I am entitled to either a replacement of the product or a complete refund in accordance with your company’s warranty policy.
b. I would appreciate it if this matter could be dealt with promptly, as the faulty device has seriously disrupted my work schedule.
c. I am writing to express my dissatisfaction with a printer that I ordered from your online store and received three days ago.
d. Not only did the printer fail to connect properly to my computer, but it also repeatedly displayed error messages during operation.
e. Furthermore, despite being advertised as a brand-new product, the package appeared to have been previously opened upon delivery.
Yours faithfully,
Andrew Wilson
a. Under these circumstances, I believe I am entitled to either a replacement of the product or a complete refund in accordance with your company’s warranty policy.
b. I would appreciate it if this matter could be dealt with promptly, as the faulty device has seriously disrupted my work schedule.
c. I am writing to express my dissatisfaction with a printer that I ordered from your online store and received three days ago.
d. Not only did the printer fail to connect properly to my computer, but it also repeatedly displayed error messages during operation.
e. Furthermore, despite being advertised as a brand-new product, the package appeared to have been previously opened upon delivery.
Yours faithfully,
Andrew Wilson
Chọn một phương án bên dưới để kiểm tra đáp án ngay:
Đáp án chính thức: B
Hướng dẫn giải chi tiết
Đây là thư phàn nàn. Trình tự hợp lý:
c. Mở đầu: viết thư để phàn nàn về máy in.
d. Nêu lỗi máy in.
e. Bổ sung lỗi về tình trạng gói hàng.
a. Yêu cầu thay thế hoặc hoàn tiền.
b. Mong được xử lí nhanh vì ảnh hưởng công việc.
Vậy chọn c-d-e-a-b.
c. Mở đầu: viết thư để phàn nàn về máy in.
d. Nêu lỗi máy in.
e. Bổ sung lỗi về tình trạng gói hàng.
a. Yêu cầu thay thế hoặc hoàn tiền.
b. Mong được xử lí nhanh vì ảnh hưởng công việc.
Vậy chọn c-d-e-a-b.